Privacy Policy for Patient Agent
Effective Date: April 1, 2025
Contact Information: support@patientagent.com
Introduction
Patient Agent (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, store, and disclose information when you use our mobile application (the “App”) and website (www.patientagent.com). By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information: Includes your name, contact details, and demographic data provided during registration.
2. Health Information: Includes details about your cancer treatment, symptoms, medications, mental health status, and other health-related data you provide in the App.
3. Usage Data: Includes information about how you interact with the App, such as device type, IP address, and app usage patterns.
4. Audio Recordings: If enabled, the App may record appointment discussions to generate summaries for your reference.
How We Use Your Information
We use your information for the following purposes:
• To provide personalized insights into your cancer treatment and mental health.
• To generate summaries of your medical appointments for your reference or sharing with healthcare providers.
• To improve our services through anonymized data analysis.
• To communicate with you regarding updates or support requests.
Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
• With Your Consent: We may share data with healthcare providers or other entities as authorized by you.
• For Research and Development: Only anonymized and de-identified data will be used for improving our services or conducting research.
• Legal Compliance: We may disclose information as required by law or to protect our rights.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access or breaches. These include encryption, secure storage systems, and privacy-by-design principles.
Your Rights
You have the following rights regarding your data:
• Access and Correction: You can view and update your personal information within the App.
• Data Deletion: You can delete your account or recordings at any time by contacting support@patientagent.com.
• Withdraw Consent: You may withdraw consent for data collection by discontinuing use of the App.
Third-Party Services
Our App may integrate with third-party services (e.g., analytics tools) that adhere to their own privacy policies. We encourage you to review these policies before using such services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted at www.patientagent.com/privacy-policy with the effective date clearly noted.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@patientagent.com.
This policy ensures transparency while addressing key privacy concerns specific to health apps