Terms and Conditions for Patient Agent LLC
**Effective Date:** 4/1/2025
By downloading, accessing, or using the Patient Agent LLC mobile application (“App”), you (“User,” “you,” or “your”) agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the App.
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1. **Purpose of the App**
Patient Agent LLC (“we,” “us,” or “our”) provides an AI-powered support tool for cancer patients and their loved ones. The App allows you to:
- Record and review medical appointments
- Ask clarifying questions and receive general and specific cancer information
- Track symptoms and medication
- Receive reminders and behavioral health support
- Access and use your medical records (with your explicit consent)
**The App does not provide medical advice. Always consult your healthcare provider for medical concerns.**
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2. **Eligibility**
You must be at least 18 years old or have the consent of a parent or legal guardian to use the App.
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3. **User Responsibilities**
- Provide accurate and complete information.
- Use the App only for lawful, personal purposes.
- Maintain the confidentiality of your login credentials.
- Notify us immediately of any unauthorized use of your account.
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4. **Privacy and Data Use**
- Your privacy is important to us. Please review our [Privacy Policy] for details.
- If you connect your medical records, you consent to our access and use of this data solely to provide App features.
- We may use de-identified, aggregated data for research and product improvement.
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5. **AI and Information Disclaimer**
- The App uses artificial intelligence to provide information and support. AI-generated responses may not always be accurate or applicable to your situation.
- The App does not provide medical advice and is not a substitute for professional healthcare.
- For urgent or life-threatening issues, contact your healthcare provider or emergency services immediately.
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6. **User Content**
- You may record, upload, or input information (including appointment recordings, notes, and questions).
- You retain ownership of your content but grant us a license to use it as needed to operate and improve the App.
- Do not upload content that is unlawful, offensive, or infringes on others’ rights.
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7. **App Features and Limitations**
- Features may include symptom tracking, medication reminders, educational resources, and appointment management.
- The App may integrate with third-party services (e.g., electronic health records) with your consent.
- We may update, modify, or discontinue features at any time.
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8. **Security**
- We implement reasonable security measures to protect your data, but cannot guarantee absolute security.
- You are responsible for maintaining the security of your device and account.
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9. **Termination**
- We may suspend or terminate your access to the App at our discretion, including for violation of these Terms.
- You may stop using the App at any time.
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10. **Limitation of Liability**
- The App is provided “as is” without warranties of any kind.
- Patient Agent LLC is not liable for any damages arising from your use of the App, including reliance on information provided by the App or third parties.
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11. **Changes to Terms**
- We may update these Terms at any time. Continued use of the App after changes constitutes acceptance of the new Terms.
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12. **Contact**
For questions or support, contact us at [support@patientagent.com] or via our
website.
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By using the App, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.